Gain full oversight of village operations and manage all functions of your business. Meet regulatory and compliance obligations and future proof your organisation with optional home care functionality.

 
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Maximise Occupancy

Uncover insights on potential clients, optimise your marketing efforts and gain visibility of occupancy and unit history across your sites.

Future Proof Your Business

Provide a higher level of care to your residents, with clinical care functionality available as and when needed.

Streamline Financials

Understand the financial position of properties at anytime, with a detailed asset registry and access to real-time data and insights.

Reduce IT Overhead

Simplify your IT environment with one platform to manage the continuum of care; Retirement Living, Home Care and Residential Aged Care.

Centralise Communications

Ensure nothing is ever missed, overlooked or forgotten with a central platform to manage communication with residents.

Enabling the delivery of sustainable, profitable models of care across the entire care journey

 
 
Happy senior couple at home

Supporting the entire care journey

  • A single client record throughout the client's care journey improves client experience and reduces risk
  • Seamless transition for clients from Retirement Living into Residential Aged Care - either temporarily or permanently
  • Optional clinical and home care capabilities provide the flexibility to efficiently meet individual client needs

Streamlined operational management

  • Manage entry and Deferred Management fees
  • Detailed asset registry to calculate ongoing costs and asset depreciation
  • Generate quotes and contracts and manage client billing
  • Capture and track all maintenance requirements and manage service level agreements
accountant using laptop computer on desk in office. business accounting concept
accountant using laptop computer on desk in office. business accounting concept

Streamlined operational management

  • Manage entry and Deferred Management fees
  • Detailed asset registry to calculate ongoing costs and asset depreciation
  • Generate quotes and contracts and manage client billing
  • Capture and track all maintenance requirements and manage service level agreements
Senior Woman Sitting On Bench With Pet French Bulldog In Assisted Living Facility

Occupancy management

  • Maximise your marketing efforts with a purpose-built CRM to capture potential client details and manage tour bookings
  • Gain visibility of occupancy and unit history across all sites
  • Obtain detailed analytics across many or single sites to review and benchmark performance

eCase - key software features include:

Resident CRM


Optimise occupancy rates and manage potential residents from leads through to contracting and sales.

Maintenance Log

Capture and track all maintenance requirements, set alerts and tasks and manage service level agreements.

Single Client Record

A single client record across the entire care journey reduces risk and improves client experience.

Interoperability


Easily integrate with other third party systems of choice to meet your business needs.

Consolidated Reporting

Real-time reporting and analytics provide operational oversight, allowing for informed decision-making.

What some of our Customers say about eCase

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