Continuum of care

As care needs continue to change across a lifetime, eCase is the platform that supports the entire care journey. With a single platform that spans Home Care, Retirement Living and Residential Aged Care, continuum of care is made possible through a single client record. This gives carers and clinicians access to up-to-date progress notes, care plans, assessments and tasks, all held in a single place. Our easy-to-use platform improves the experience for clients, their families and carers to put the focus back on delivering person-centred care through every stage of care.

Home Care

eCase takes care of Home Care with streamlines operations and simplified staff rostering to give clients personalised, high quality care at home, supporting them to live a happy, independent life for longer.

Retirement Living

Gain full oversight of all aspects of your retirement living business with eCase. Meet governance requirements, enhance productivity and scale your business to meet the growing demand for retirement living services.

Residential Aged Care

Ensure residents experience high quality, personalised care with eCase. Provide staff with access to real-time data, assessments, medications and resident profiles, with all compliance and regulations met as standard.

Disability Care

Intuitive and NDIS compliant technology complete with integrated pricing models, staff rostering capability and third-party integration, eCase takes care of the administrative strain and reduces the complexity of disability care.

Key benefits

Better client care

eCase takes care of the complexity of your business so you can focus on delivering better, person-centred care. A single client record means care providers have centralised, real-time access to client data to provide the best possible care.

Operational efficiencies

Automated processes and streamlined operations improve productivity and puts the focus back onto care. Smart scheduling and resource allocation supports the delivery of person-centred care, making sure every client’s individual needs are met.

Compliance and regulatory requirements

Enjoy peace of mind with centralised reporting on compliance, quality standards and regulatory requirements. eCase provides greater visibility into compliance via a single source of truth to ensure your business is meeting and exceeding all standards and requirements.


Enhance the capabilities of the core eCase platform with integrations from our ecosystem of partners. Interoperability capabilities mean you can use the software applications you love, while enjoying the benefits of a single, easy-to-use eCase platform and a single source of truth.

What some of our customers say about eCase

Ali’s Home Healthcare

“Our staff love eCase and they are using it well, which ultimately means improved outcomes for our clients. And it also means a better experience for our staff, which is very important to us as a business.”

Kelly Seed | Director
St Andrew’s Village, Ballina

“We really wanted a system that would manage residents within a one single record architecture. I wanted one system that would track people across our entire organisation and eCase provided that.”

Todd Yourell | CEO

“Being able to work with Health Metrics in a collaborative manner has ensured that we now have a system fit for purpose for our model of care.”

Jane Pickering | Chief Executive

Request a Custom Demo

Ready to see how eCase can support your business? Talk to our team today and organise a custom demonstration. 

Get in touch