Enabling all employees to deliver exceptional care without compromise

Designed to support the entire care journey, the eCase software platform has advanced clinical, financial and operational capabilities that enable employees to deliver exceptional outcomes at every level. From carers and clinicians through to operations and management, eCase provides the functionality to ensure that staff benefit from a fully optimised experience.

Key features by role


Improve efficiencies and generate time to focus on key business goals.

  • Streamline operations and increase productivity through advanced automation.
  • Meet compliance and regulatory standards at all times.
  • Benefit from cross-departmental integration, data exchange and improved communication.
  • Access real-time data, insights and analytics for accurate performance indicators and high-level decision making.
  • Flexible software that easily adapts to the changing needs of a growing business.
  • Safety and data security are highly protected as standard.


Easy-use and frictionless functionality to enable carers to focus on delivering exceptional care.

  • Intuitive software improves efficiency and reduces time spent on administrative tasks.
  • Comprehensive single client record details individualised needs and preferences, enabling personalised care at all times.
  • Real-time communication enhances team collaboration and a coordinated response.
  • Mobile-friendly software supports carers on the move, with task-management functionality for greater efficiencies.
  • Standardised workflows and automated procedures enable improved care planning and accuracy.


Accessible solutions for improved clinical efficiency and personalised care.

  • Clinicians can make informed decisions that enhance patient wellness and safety.
  • Integrated software systems enable increased cross-team collaboration, alongside a consistent and coordinated care response.
  • Real-time care plans ensure that patient needs are accurately documented with care interventions implemented as required.


Integrated software solutions for greater effectiveness and informed decision-making.

  • Financial management modules track revenue with complete transparency.
  • Resources and consumable usage are tracked for operational efficiencies.
  • Automated funding and billing software improves revenue accuracy and minimises error.
  • Data-driven insights and analytics monitor performance and identify trends for strategic decision-making.
  • Robust reporting drives improvement initiatives and highlights key performance indicators.

eCase stood out as the home care solution that could meet our business needs today as well as offer the functionality and scalability we will need as we grow. We’re committed to achieving strong business growth over the next 5 years and eCase is the right system to support us on that journey,”

Kelly Seed|Director, Ali’s Home Healthcare

“We really wanted a system that would manage residents within a one single record architecture. I wanted one system that would track people across our entire organisation and eCase provided that.”

Todd Yourell|CEO St Andrews Village Ballina

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Ready to see how eCase can support your business? Talk to our team today and organise a custom demonstration.

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