eCase for
Residential Aged Care
Manage all functions of Residential Aged Care with eCase software. With an intuitive interface, eCase runs live across any device, allowing true point-of-care in real-time.
Software features include

Single Client Record
Client records move with them through various modes of care.

Resident Management
Easily manage administration, Medicare online and generic billing.

Clinical Care
Assessments, progress notes, care plans, alerts, workflow, charting, decision support and more.

Catering
Complete dietary and menu management - accurately cost procurement and report on nutritional values.

Telehealth
Remotely engage and interact with Doctors, Allied Health Professionals, Pharmacists and Families.

CRM
Designed specifically for Residential Aged Care - maximise occupancy and manage enquiries and waiting lists.

Analytics
Retrieve, analyse and report on key industry metrics as well as any other information requirements.

Acuity-based Roster
The only software available for Residential Aged Care providers with a true acuity-based roster.

Medication Management
Mitigate risks of medication administration with comprehensive drug information and interaction data.

Quality Management
Achieve daily measurement of compliance against Quality Standards.
Your enterprise solution in the Cloud
One source of truth
Achieve data standardisation across your organisation with one platform - your single 'source of truth'.
Future proofed
Regular product updates reflect changes in industry legislation and Quality Standards.
Simplify billing
Easily create transactions for frequent charges, additional service fees and exit fees into consumable invoice data.
Optimise funding
Maximise ACFI or other funding opportunities available. Be ready for new funding instrument.
Beyond accreditation
Achieve compliance, meet quality standards and move beyond accreditation requirements with eCase.

Ready to manage new customers
eCase is the only software with a specially designed CRM that provides a holistic understanding (a 360 ̊ view) of the prospective consumer of your services.
In an increasingly competitive market, providers need to position themselves to stand out from their competitors. Maintaining occupancy levels that support the financial viability of a facility means that providers must optimise the intake operation, commensurate with the quality and capabilities of the specific sites. An in-depth understanding of the consumer (a 360 ̊ profile) provides the vehicle for maximising occupancy and ensuring that the intake processes of your organisation are sound.

Cost, manage and report on catering
eCase Catering provides the ability to accurately cost procurement, manage menus and report on nutritional values. It allows for the creation of rotating menus, either seasonal, weekly or ongoing, based on an organisation’s requirements. Deeply integrated with all the existing aspects of the eCase Clinical modules, the integration points include but are not limited to, general dietary requirements, movement, allergies, texture, likes and dislikes, diagnoses and personalised equipment needs. Ensure the safe delivery of food services for residents whilst also providing choice and preference for meals. A sophisticated reporting function allows management to review their clients dietary overview and summaries, meal orders and ingredient prices, menu schedules and more.

Seamlessly connect your data sources
eCo-Ware can connect your SaaS, on-premises or cloud applications, instantly infusing intelligence into any business process. eCo-Ware overcomes data silos, so that information can be aggregated and retrieved from various systems. It provides the ability to seamlessly integrate electronic data to gain maximum insights and to deliver optimal care and business outcomes.
Features
- CRM
- Resident Management
- Telehealth
- Alerts
- Assessments
- Care Plans
- Charting
- Registers
- Progress Notes
- Worklogs/workflow
- Acuity-based Rostering
- Medicare B2B online
- ACFI Optimisation
- Quality Management
- Catering
- Business Intelligence
- Analytical Reporting
- Medication Management
- Single Client Record Architecture
- Secure Community Engagement
- Generic Billing Engine