Customer support services

Our team is always here to help you troubleshoot any software issues and keep you updated on best practices. We offer comprehensive training and consulting services and have a responsive customer service team on hand ready to help our customers maximise the benefits of the eCase platform.

Customer support options

Service desk portal

Log a service request, incident or status review with this easy-use portal. Click here to access our portal.

Helpdesk support

Our dedicated customer support team are available by phone or email to resolve your issues quickly.

Training services

On-site or virtual individualised programs are delivered by our experienced team of industry professionals.

Consulting services

Our team are available to help you optimise the use of eCase across your organisation with minimal disruption to daily business.