eCase for
Home Care

 

eCase provides an all-in-one platform to grow your business, manage staff, deliver care and optimise operations.

 

At-a-glance functionality


The eCase Home Care Vendor Portal provides vendors with the ability to manage relevant documentation including police checks, view and send messages to clients and staff. View and manage rostered activities.


Schedule staff with ease


Our unique rostering system automatically considers factors such as staff qualifications, client needs and preferences, and staff availability. Plan, confirm and monitor staff schedules and travel routes. Easily reschedule visits for short-notice changes from care staff or clients.


Schedule staff with ease


Our unique rostering system automatically considers factors such as staff qualifications, client needs and preferences, and staff availability. Plan, confirm and monitor staff schedules and travel routes. Easily reschedule visits for short-notice changes from care staff or clients.


Engage clients with the Client Portal


The eCase Home Care Client Portal provides a client with the ability to view the status of rostered activities, their activity statement and to view and send messages. All data between the Client Portal and the main eCase Home Care application automatically syncs.


Engage clients with the Client Portal


The eCase Home Care Client Portal provides a client with the ability to view the status of rostered activities, their activity statement and to view and send messages. All data between the Client Portal and the main eCase Home Care application automatically syncs.


A Home Care App for staff 'on-the-go'


The eCase Home Care Mobile App employs GPS tracking to help facilitate client appointments as well as for auditing purposes. All data between the Mobile App and the main eCase Home Care application automatically syncs. The App allows a carer to record client appointments, view client details and alerts, view total KMs travelled, log client notification and incidents, view and acknowledge messages.


Medication management in the field


Available Q1 2022, eCase will provide a rich functional solution to medication administration in the field. This is developed as a “Co-Design” exercise between Health Metrics and two existing Home Care/Disability clients. Health Metrics welcomes other customers wishing to contribute to the co-design exercise. This work will result in a deep and highly functional system of supporting medications in the field. The system draws upon the MIMS database for medication images, drug information, drug interactions and other things. Further, the system integrates with pharmacy packing systems for validation and logistic requirements (delivery, etc.).


Understand your business


Use the Business Intelligence executive tool set to retrieve, analyse and report on key industry metrics as well as any other measures of your business. Allows for easy customised reporting.


 

Features

  • Automatic rostering system
  • Mobile app
  • Management of in-between travel times
  • Ability to support RN level care in home
  • Log start times, end times, and breaks
  • Access care plans, forms, documents remotely
  • Medication management (Coming Q4 2020)
  • Upload files of any kind; pictures, recordings or videos
  • Automated service plans
  • Staff, client and vendor portals
  • Integrated finance and funding management
  • SMS shift bidding
 
 

Resources

 

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