eCase for
Retirement Villages

 

End-to-end software designed specifically for providers of Retirement Living. Manage all functions of Retirement Villages via an easy to use interface that runs live in the Cloud.

 
 

Software features include

 


CRM

Capture potential client details, manage tour bookings and maximise your marketing efforts.


Occupancy Management

At a glance visibility of occupancy and unit history across your sites.


Billing Management

Manage entry fees, Deferred Management fees, exit fees and individual resident billing.


Resident Portal

Residents can submit maintenance enquiries and communicate online with management.



Maitenance Log

Capture and track all maintenance requirements, set alerts and tasks. Manage service level agreements.


Village Management

With a detailed asset registry, eCase provides calculation of ongoing costs and depreciation of assets.


Analytics

Obtain detailed reports and insights of village performance across many or single sites.


Care Options

Future proof your organisation with optional in home care software that you can obtain at any time.

Supercharge your software with eCase and Urbanise

 

eCase offers extensive functionality in property management for the Retirement Village sector via its unique integration with the Urbanise platform. Especially powerful for providers with multiple sites.

 

Understand your village


Gain full financial, occupancy and maintenance history any unit within your organisation. Record and track supplier rates, service level agreements and compliance requirements such as licencing and insurance, as well as manage all property owners, tenants and resident contact information. Manage their risk, compliance and cost associated with a property portfolio with full visibility over all current and outstanding jobs and supply chain.


Manage your supply chain


Achieve full visibility over all current and outstanding jobs, as well as the respective supply chain. Create planned work against assets or locations and then forecast the workload using the 52-week planner. Workforce management allows understanding of where a team and supplier are, their availability and productivity.


Manage your supply chain


Achieve full visibility over all current and outstanding jobs, as well as the respective supply chain. Create planned work against assets or locations and then forecast the workload using the 52-week planner. Workforce management allows understanding of where a team and supplier are, their availability and productivity.


Sell to your residents


An attractive opportunity for Retirement Village operators is to provide “behind-the-door” services to Village residents. With an e-commerce storefront with service management capabilities that enable you to sell both in-unit and online. The system enables managers to easily design and deploy a digital storefront of services to residents in a matter of minutes. You can use your own supplier network or one of our preferred partners to improve customer service and generate new revenue streams.


 

Features

  • Enhanced business workflow processes
  • Increased efficiencies with automation and
  • integrated mobility tools
  • Real-time visibility of data
  • Improved customer communications
  • Rapid implementation/deployment
  • User friendly
  • Sector focused
  • Cloud based
  • Integrates into complimentary platforms
  • Market leading analytics and reporting
  • User security and access controls
  • e-services storefront
 
 

Hear what our clients have to say

 

 
 
 

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