eCase for
Disability Support

eCase is an NDIS compatible enterprise solution designed specifically for Disability Support and Community Care providers, providing a single platform that combines powerful functionality and ease of use. Easily manage and track support plans and funding from multiple funding sources.

eCase provides a sophisticated data-driven approach to the clinical, operational and financial complexities of delivering disability support.

Future proof your organisation by meeting quality and safeguard standards, improving inefficient processes and providing the innovation required to meet your future growth aspirations.

Phenomenal things happen when you streamline your systems, with integrated rostering and end-to-end disability support including government reporting and portal management, eCase can empower your organisation to make the right decisions faster and support your team to deliver superior services effectively and efficiently.

A complex industry deserves a simple solution

eCase is designed to deal with the 'complex', leaving you with 'the easy'. Paper systems and excel spreadsheets become a thing of the past with a comprehensive software system that manages administrative functions and funding requirements. You need only enter client details once for a wealth of automated functionality.

Rostering that encourages engagement

Understand rosters by date, staff and services with eCase's simple colour-coded roster. AI interpretation will identify trends and suggest matches of staff to participant. Encourage staff to take shifts with an unique 'bidding' function.

Rostering that encourages engagement

Understand rosters by date, staff and services with eCase's simple colour-coded roster. AI interpretation will identify trends and suggest matches of staff to participant. Encourage staff to take shifts with an unique 'bidding' function.

At the heart of our software lies a superior modeller

Create quotes and capture service plans (demand) to be scheduled. Input location of services, tasks, plan goals and outcomes. Easily identify if funding is in Surplus or Deficit and gain full visibility over available funds to provide additional services.

Designed for staff 'on-the-go'

An integrated mobile app allows staff to understand their schedule, report on activity, follow a pre-set care plan, time their shifts and be alerted to important information regarding their client. The app provides secure access to Progress Noting and Incident Recording, Expense and Time Travel Management, Staff and Client Rosters, Support Plans, Client Alerts.

Medication management in the field

Available Q1 2022, eCase will provide a rich functional solution to medication administration in the field. This is developed as a “Co-Design” exercise between Health Metrics and two existing Home Care/Disability clients. Health Metrics welcomes other customers wishing to contribute to the co-design exercise. This work will result in a deep and highly functional system of supporting medications in the field. The system draws upon the MIMS database for medication images, drug information, drug interactions and other things. Further, the system integrates with pharmacy packing systems for validation and logistic requirements (delivery, etc.).

Designed for staff 'on-the-go'

An integrated mobile app allows staff to understand their schedule, report on activity, follow a pre-set care plan, time their shifts and be alerted to important information regarding their client. The app provides secure access to Progress Noting and Incident Recording, Expense and Time Travel Management, Staff and Client Rosters, Support Plans, Client Alerts.

Extensive analytic capability for reports

Achieve instant 'deep-dive' reporting via business intelligence dashboards in eCase. Use the executive tool set to retrieve, analyse and report on key industry metrics as well as any other measures of your business.