About Us

Company Overview

Established in 2008, Health Metrics is a leading provider of software solutions to the aged care sector. Health Metrics’ enterprise software solution, eCase, supports the functions of Residential Aged Care (RAC), Home Care (HC) and Retirement Villages (RV) for customers of any size.

Backed by founders with extensive knowledge of IT, aged care metrics, and clinical care, eCase is fast becoming the number one choice of leading providers of aged care in the Australian and New Zealand markets.

Health Metrics partners with clients to ensure ongoing high levels of client satisfaction. With dedicated account management, clients using eCase also have access to a 24/7 help desk. Health Metrics’ holds regular ‘User Group’ conferences for clients, as well as training sessions, to ensure staff get the most out of eCase.

Health Metrics is also a provider of consulting and training services to the health and ageing industry via the Health Metrics Advisory Team; being recognised in thought leadership on Accreditation, Audits, ACFI, ACAR applications and Clinical Training (amongst others).

Executive Management Team

Steven Strange

Chief Executive Officer

Steven Strange is CEO and co-founder of Health Metrics. As a recognized technology expert and innovator within the aged care industry, he takes special interest in disruptive technology and the associated challenges for the ageing population. A sought after speaker, Steven is highly regarded for his thought leadership in what is the complex landscape of the Health and Wellbeing sectors.

Lisa Papettas

Chief Operating Officer

Lisa Papettas is the COO/Clinical Director and co-founder of Health Metrics. Lisa is a Registered Nurse with over 25 years of industry experience. She is a Nurse Advisor on the Department of Health and Ageing Advisory Panel specialising in compliance management. Lisa is responsible for all Operational aspects of the Health Metrics business. Lisa has previously held positions in Quality Management, Residential Management and specialised consulting services. Specialising in ACFI and Compliance Risk matters Lisa brings an extensive expertise to Health Metrics in service delivery to the aged care sector.

Maurice Barclay

Special Projects

Maurice is an Executive Manager with a proven track record in improving customer and business outcomes through leading large scale strategic business improvement and change initiatives both Nationally and Internationally, within leading global companies in the freight and logistics sector. Maurice is also a director of Australian Public Service Benevolent Society Limited and APS Savings Pty Ltd.

Board Members

Richard Lane

Board Member

Richard Lane is a Health Metrics Board Member. Richard has had a career in the Finance/Banking Industry spanning 45 years which included 31 years with a major Australian Bank. Now retired, Richard has continued financial duties as a club treasurer and as a Parish Council Executive.

Peter Sydes

Board Member

Peter Sydes is a Health Metrics Board Member. Peter has worked in or in association with the Aged Care and Community Services sectors since 1986 and held senior management positions in both For-Profit and Not-For-Profit organisations. Over the past twenty years Peter has been involved in the development of new residential aged care services, retirement villages, community care and disability programs. More recently his community services experience has extended to the areas of Child Protection and Multicultural programs as well as Training and Employment.

Work with us

Health Metrics Careers

Health Metrics is growing rapidly, and we are looking for amazing and talented people. We are always seeking interest from software developers, project managers and consultants.

If you’re passionate about innovative software we would love to hear from you. Please click on the button on the right to email us your resume and letter of interest.